Overview Features
Everything the platform does, in depth
Every Microsoft 365 service the platform covers, and every area it adds on top: 5 services plus the features that work across them, 64 features in all. Search, or show only what a plan includes.
Showing all 64 features
Microsoft Entra ID
Users, groups, licences, devices, applications and sign-ins: report on them, change them safely and watch them.
- 154ready-made reports
- 26management tasks
- 16audit events
- ReportingStandard and up
User, group, licence and directory reports
154 reports that replace PowerShell scripts and spreadsheets.
- Users (50): general, account status, password status, logons and Entra devices
- Groups (36): general, member based, group types and usage
- Licences (15)
- Entra ID (53): applications, audit logs, logons, users, roles, groups, devices, licences and directory
- Conditional Access policy reports
- ManagementStandard and up
26 tasks for users, groups and licences
Each change is read, previewed, applied and verified.
- Block, unblock, delete, restore and reset passwords
- Assign and remove licences, enable or disable MFA
- Set manager, department, job title and domain
- Create groups; manage owners, members, Send As and Send on Behalf
- Bulk and CSV, templates, delayed tasks and approvals
- AuditingProfessional and up
Sign-ins and directory changes
16 Entra ID audit events, with the sign-in picture on the audit dashboard.
- Logon activity and logons by country, each clickable to its events
- Search and filter the audit log, with profiles and archiving
- A trail of everything done inside the platform
- AlertingProfessional and up
Alerts on risky activity
Thresholds, business hours and severities that match each customer.
- Alert profiles for risky activity
- Notifications to the right people
- Triggered alerts listed with their evidence
- AutomationProfessional and up
Joiner, mover and leaver
Flow charts of tasks, time delays and conditions.
- Run a policy on a schedule against a report's results
- Success, failure and default paths
- Service healthProfessional and up
Sign-in endpoints and service status
Know whether it is Microsoft or you.
- 5 Microsoft Entra entry points checked on a schedule
- Microsoft's own service status for each tenant
- Response time, uptime and HTTP status
- Licence savingsEvery plan
Licence waste, priced
Spend and savings in the customer's own currency.
- Disabled accounts, no recent sign-in and unassigned seats
- Seats by SKU and a daily savings trend
- Renewal and trial alerts
- DelegationStandard and up
Help desk without Global Admin
Roles built from fine-grained permissions.
- Scope a role per tenant, group or licence
- Let technicians assign only certain licences
- Who did what, per technician
- AssessmentEnterprise
Entra posture, scored
Part of the 17-area assessment.
- Entra users and security
- Enterprise applications
- Findings with the exact fix
Exchange Online
Mailboxes, mail flow, permissions and data protection: the deepest area of the platform.
- 141ready-made reports
- 30audit events
- 9endpoints watched
- ReportingStandard and up
Mailbox, mail traffic and contact reports
141 reports on how mail is used and protected.
- Mailboxes (97): general, size, account status, content, room, calendar, mobile, shared, public folders and distribution lists
- Mail traffic (35): traffic, daily usage, non-delivery and OWA
- Contacts (9)
- Mailbox, user and shared-mailbox security
- ManagementStandard and up
Mailbox administration
Day-to-day work without hopping between admin centres.
- Mailboxes, shared mailboxes, public folders, mobile devices and calendars
- Contacts: create, change, delete, hide from address lists
- Bulk and CSV, templates, delayed tasks and approvals
- Job Center with the status, items and retries of every job
- AuditingProfessional and up
Mailbox activity and permissions
30 Exchange audit events, with mailbox permission changes as a chart.
- Mailbox permission changes, clickable to their events
- Exchange admin activity
- Mailbox auditing status for every mailbox
- AlertingProfessional and up
Alerts on risky changes
Catch changes such as after-hours permission grants.
- Thresholds, business hours and severities
- Alerts raised with their evidence
- AutomationProfessional and up
Mailbox joiner, mover and leaver
Mailbox tasks inside the same flow charts.
- Tasks, delays and conditions
- Housekeeping on a schedule
- Service healthProfessional and up
Exchange status and endpoints
Answer "is it Microsoft or us?" in seconds.
- 9 Exchange Online endpoints checked on a schedule
- Microsoft's own service health
- Health alerts for incidents and degraded endpoints
- Content searchEnterprise
Find it across mailboxes
eDiscovery-style answers without extra tools.
- Instant mailbox searches
- Saved search profiles for owners and admins
- Backup and recoveryEnterprise
Mailbox backup you can restore
Data protection in the same console.
- Scheduled backups with folder exclusions
- Item-level retention and encryption
- Restore what you need
- AssessmentEnterprise
Exchange and email protection, scored
Part of the 17-area assessment.
- Exchange and email protection checks
- Findings with the exact fix
Microsoft Teams
Teams, channels and membership: report on them, manage them and see how they are used.
- 17ready-made reports
- 16management tasks
- 4audit events
- ReportingStandard and up
Team and usage reports
17 reports on what exists and what is used.
- General team reports (11)
- Teams usage reports (6)
- Daily active users per service in the Usage View
- ManagementStandard and up
16 tasks for teams and channels
Create and change them safely, one or many at a time.
- Create a team, or create one from a group
- Update and delete teams and channels
- Add and remove members and owners
- Member permissions, mentions and private-channel creation
- AuditingProfessional and up
Teams activity
4 Teams audit events, with a Teams activity chart.
- Created and deleted teams, added channels
- Teams sign-ins
- Click a bar for the events behind it
- AlertingProfessional and up
Alerts
The same alert profiles cover Teams activity.
- Thresholds, business hours and severities
- AutomationProfessional and up
Automation
Teams tasks can sit in a policy.
- Tasks, delays and conditions
- Service healthProfessional and up
Teams status
Microsoft's service health and an endpoint check.
- Teams service health per tenant
- Teams endpoint checked on a schedule
- AssessmentEnterprise
Teams posture, scored
Part of the 17-area assessment.
- Teams checks with the exact fix
OneDrive for Business
Usage, sharing and file activity across every user's OneDrive.
- 26ready-made reports
- 16audit events
- 4endpoints watched
- ReportingStandard and up
OneDrive reports
26 reports on use and sharing.
- General OneDrive reports (13)
- Sharing (6)
- Usage (7)
- OneDrive activity in the Usage View
- AuditingProfessional and up
File and sync activity
16 OneDrive audit events.
- Files accessed, downloaded and uploaded by sync
- Allowed and blocked computers
- Files checked in and out
- AlertingProfessional and up
Alerts
Raise an alert on risky OneDrive activity.
- Thresholds, business hours and severities
- Service healthProfessional and up
OneDrive status
Microsoft's service health and endpoint checks.
- 4 OneDrive for Business endpoints checked on a schedule
- OneDrive service health per tenant
- AssessmentEnterprise
OneDrive posture, scored
Part of the 17-area assessment.
- OneDrive checks with the exact fix
Other features
What works across every service: delegation, compliance, security reports, licence savings, Ask AI and the multi-tenant home.
- 540reports in all
- 5compliance sets
- 4languages
- Help desk delegationStandard and up
Exact rights for every technician
No Global Admin for support staff.
- Built-in and custom roles
- Scope per tenant, group or licence
- Licence delegation with usage tracking
- A detailed audit of every technician's actions
- Compliance reportsEnterprise
HIPAA, SOX, PCI-DSS, GLBA and FISMA
Audit evidence on demand.
- SOX (13), HIPAA (12), PCI-DSS (12), GLBA (10) and FISMA (8)
- Run on a schedule and email them
- Branded PDF and HTML exports
- Security reportsStandard and up
28 security reports
Across services.
- Mailbox security (5) and user security (7)
- Admin activities (10) and user activities (4)
- Conditional Access policies (2)
- Viva Engage, Intune and CopilotStandard and up
More report sets
Reports for the rest of Microsoft 365.
- Viva Engage reports (19)
- Intune and Copilot reports
- Licence optimisationEvery plan
Savings in the customer's currency
Waste turned into a money figure.
- Spend, potential savings and a daily trend
- Renewal and trial alerts
- AssessmentEnterprise
A scored review of the whole estate
17 areas and 75 read-only collectors.
- Also covers Intune, Defender, Purview, Copilot, Viva and other services
- A branded PDF, HTML and an evidence archive
- Migration readiness and tenant comparison
- Multi-tenant command centerEvery plan
Every tenant on one screen
Ranked by what needs attention.
- Score rings, critical findings and savings per tenant
- Insights across all tenants
- Global search with Ctrl+Space
- Ask AIEvery plan
Questions in plain language
Answered within each person's permissions.
- 16 read-only question tools
- Suggested fixes run as a dry run first
- Audit data archivingProfessional and up
Keep the audit trail
Search, filter and archive audit events.
- Audit profiles and archiving
- Platform activity for each tenant
See everything
Every tenant and every number, with what needs you first.
Multi-tenant command center
The home page for an MSP or IT lead: every tenant's health, risk and savings, ranked by what needs attention.
Starts in the plan.
Tenant tiles
Users, critical findings, potential savings, service health and a security score ring for each tenant.
Why it matters: Morning triage in one screen instead of one admin centre per tenant.
Estate totals
Tenants, users, critical findings and potential monthly savings across all your tenants.
Why it matters: Your whole book of business in one sentence.
Sort and filter
By needs attention, score, users, name or savings, as tiles or a list.
Why it matters: Work the riskiest or most valuable tenants first.
Insights
Security score by tenant against a baseline, critical findings by tenant, the health mix and users by tenant.
Why it matters: Charts an MSP can show its own leadership.
Global search
Jump to any tenant or page with Ctrl+Space.
Why it matters: Speed for technicians who handle many customers.
Tenant dashboard
A live snapshot of one tenant that you can customise and share.
Starts in the plan.
Live tiles
Unassigned licences, password expiry, empty groups, mailbox auditing, MFA off, users, spend, savings and critical findings.
Why it matters: The questions managers ask, answered the moment the dashboard opens.
Security score ring
The tenant's score, with its critical findings, warnings and passed checks.
Why it matters: One number to track over time.
Widget library
Add, remove, resize and arrange widgets, with a default view and a usage view.
Why it matters: Each customer sees what matters to them.
Usage View
Daily active users per service, plus email, mailbox, group, OneDrive and SharePoint activity over a period you choose.
Why it matters: Adoption made visible: who uses what, day by day.
Quick links
The most-used management tasks and reports, one click from the dashboard.
Why it matters: From insight to action in one click.
Embedded dashboards
Share a live dashboard through a tokenised link.
Why it matters: Put the dashboard in front of a client without giving them a login.
Report and prove
Reports, savings and a scored assessment you can hand to a client.
Reporting and analytics
540 ready-made reports across Exchange, Entra ID, licences, Teams, SharePoint, OneDrive, security and usage.
Starts in the Standard plan.
540 ready-made reports
Exchange mailboxes, mail traffic, mailbox usage, OWA and mobile; Entra users, groups, contacts and licences; OneDrive, SharePoint, Teams, Viva Engage, security, analytics and compliance.
Why it matters: Replaces custom PowerShell and spreadsheet reporting.
Visualize
A bar or line chart over any report, where a click on a bar filters the table. The data is also shown as a table.
Why it matters: Charts for every report, not just a few.
Filters and virtual tenants
Filter by domains, groups and period. A virtual tenant scopes reports to one business unit.
Why it matters: One tenant, many audiences.
Scheduling and email
Run any report on a schedule and email it, with templates.
Why it matters: Reports arrive without anyone running them.
Exports
CSV, Excel, PDF and HTML in a branded format, with the customer's logo on HTML and PDF, and password-protected archives.
Why it matters: Client-ready output with no reformatting.
Saved views and columns
Keep your column choices and views for each report.
Why it matters: Each team gets its own report layout.
Data coverage notes
Each report's source, coverage, permissions and limits, visible to platform staff.
Why it matters: Trust: every number traces back to its source.
Licence optimisation and savings
Wasted and unassigned licences, priced in your customer's own currency.
Starts in the plan.
Spend and savings
Monthly licence spend, potential monthly savings, wasted assignments and unassigned seats, all priced.
Why it matters: Turns licence waste into a money figure.
Seats by SKU
Assignments per subscription, filterable.
Why it matters: See where the money goes.
Savings by category
Disabled accounts, no recent sign-in and unassigned seats.
Why it matters: Where to act first.
Savings trend
A daily history of spend and potential savings.
Why it matters: Prove that the savings were realised.
Renewal and trial alerts
Subscriptions and trials that end soon.
Why it matters: No surprise renewals.
Settings
The inactivity window, prices and currency for each tenant.
Why it matters: Figures in the customer's own terms.
Microsoft 365 assessment
A consultant-grade, read-only review that the platform produces by itself, with a score you can trust.
Starts in the Enterprise plan.
17 areas, 75 collectors
Tenant, licensing, Entra users and security, enterprise apps, Exchange, email protection, SharePoint, OneDrive, Teams, Intune, Defender, Purview, Copilot, Viva, other services and operations.
Why it matters: The whole estate, not a sample.
Posture score
0 to 100 overall and per service. Missing evidence is "not assessed", never a pass.
Why it matters: An honest score that clients can trust.
Findings with fixes
Evidence, impact, affected objects, a recommendation and the exact "Fix in" portal path, ordered by severity.
Why it matters: A remediation plan, not just a list of problems.
Priority actions
The most severe failed checks first.
Why it matters: Where your next project comes from.
Exports
A branded PDF, an offline HTML report with collapsible findings, and an evidence archive (CSV and JSON), in four languages, with personal data masked if you wish.
Why it matters: Board-ready deliverables in minutes.
Migration readiness and comparison
A readiness register for moves, and a side-by-side comparison of two tenants.
Why it matters: Pre-sales evidence for migration projects.
History
Every run is kept with its score and coverage.
Why it matters: Show improvement, quarter by quarter.
Change and delegate
Safe changes, automation and exact rights for every technician.
Management and change control
Day-to-day administration without hopping between admin centres. Every change is planned, previewed, applied and verified.
Starts in the Standard plan.
134 tasks in 11 areas
Mailboxes, shared mailboxes, public folders, mobile devices, calendars, users, groups, contacts, licences, SharePoint and Teams.
Why it matters: Day-to-day administration without admin-centre hopping.
Safe change plans
Read the current state, preview exactly what will change, apply it, then read it back and verify.
Why it matters: Fewer mistakes, and nothing silently half-done.
Bulk and CSV
Apply a task to many objects, from a CSV file or a report selection.
Why it matters: Hours of clicking become minutes.
Templates and delayed tasks
Reusable task templates, and changes scheduled for later.
Why it matters: Repeatable onboarding and offboarding.
Approvals
Technicians submit changes for an owner or admin to approve.
Why it matters: Control without slowing the help desk.
Job Center
Every job with its status, items, results and retries.
Why it matters: Full visibility of what ran, and how it ended.
How every change runs
- Read the current state
- Preview the change
- Apply it
- Verify the result
Automation
Joiner, mover and leaver processes that run themselves.
Starts in the Professional plan.
Automation policies
Flow charts of tasks, time delays and conditions (success, failure and default).
Why it matters: Joiner, mover and leaver processes run themselves.
Schedules
Run a policy on a schedule against a report's results.
Why it matters: Housekeeping that never gets forgotten.
A policy is a flow chart
- Task
- Time delay
- Condition
- Success, failure or default path
Help desk delegation and access control
Technicians do their job without Global Admin, and every action is audited.
Starts in the Standard plan.
Help desk roles
Built-in and custom roles made of fine-grained permissions, reusable across tenants.
Why it matters: No more Global Admin for support staff.
Scoped technicians
Assign roles per tenant, group or licence.
Why it matters: Each technician sees only their own customers.
Licence delegation
Let technicians assign only certain licences, with usage tracking.
Why it matters: Control licence spend at the help desk.
Help desk audit
Who did what, with a detailed view for each technician.
Why it matters: Accountability for every action.
Access and privacy
Platform staff reach a tenant's data only through a time-limited grant that the tenant approves.
Why it matters: A trust story for security-conscious clients.
Exact rights, in three moves
- Choose a role
- Scope it to customers
- Every action is audited
Secure and monitor
Audit, alerts, health and data protection.
Audit, alerting and compliance
Know about risky activity first, with the evidence that auditors ask for.
Starts in the Professional plan.
Audit dashboard
Logon activity, logons by country, Teams, mailbox permission and licence changes, service health and recent alerts. Click any bar for the events behind it.
Why it matters: Security posture at a glance.
Audit log explorer
Search and filter audit events across services, with profiles and archiving.
Why it matters: Investigations in minutes.
Alert profiles
Thresholds, business hours and severities for risky activity, such as after-hours permission changes.
Why it matters: Risky changes are detected, not discovered later.
Compliance reportsEnterprise
Ready report sets for HIPAA, SOX, PCI-DSS, GLBA and FISMA.
Why it matters: Audit evidence on demand.
Platform activity
Everything done inside the platform, for each tenant.
Why it matters: A full trail for auditors.
Service health and endpoint monitoring
Answer "is it Microsoft or us?" in seconds, and know before users call.
Starts in the Professional plan.
Microsoft 365 service health
Microsoft's own status for each tenant and feature, with what needs attention first.
Why it matters: Answer "is it Microsoft or us?" in seconds.
Endpoint monitoring
Your sites and Microsoft entry points, checked on a schedule, with response time, uptime and HTTP status.
Why it matters: Know before users call.
Monitoring profiles
Response-time limits, polling frequency and which endpoints to watch.
Why it matters: Thresholds that match each customer.
Health alerts
Notifications on incidents and degraded endpoints.
Why it matters: The right people are told at once.
Content search and backup
eDiscovery-style answers and data protection, in the same console.
Starts in the Enterprise plan.
Content search
Instant mailbox searches and saved search profiles, for owners and admins.
Why it matters: eDiscovery-style answers without extra tools.
Backup
Scheduled mailbox backups with folder exclusions, item-level retention, encryption and restore.
Why it matters: Data protection in the same console.
Backup that you can restore
- Schedule the backup
- Exclude folders
- Keep items by retention
- Restore what you need
Ask and platform
Plain-language answers, and how the platform is built and secured.
Ask AI
Questions in plain language, answered within each person's own permissions.
Starts in the plan.
Plain-language questions
Ask "Which users don't have MFA?", "Which mailboxes forward outside the company?" or "Why is the security score low?".
Why it matters: Answers without knowing which report to run.
Within your permissions
16 read-only tools, run with the asker's own scope.
Why it matters: Safe to give to the whole team.
Suggested changes
A fix is previewed as a dry run, then run or sent for approval.
Why it matters: AI that never changes anything on its own.
Try asking
- Which users don't have MFA?
- Which mailboxes forward outside the company?
- Why is the security score low?
Platform, security and plans
A managed cloud service with nothing to install, built so each customer's data stays theirs.
Starts in the plan.
Hosting
A managed cloud service on Cloudflare Workers, with a D1 database and R2 storage.
Why it matters: Nothing to install or patch.
Microsoft access
App-only Microsoft Graph with admin consent. Exchange PowerShell runs through the customer's own Azure Automation.
Why it matters: Least-privilege access you can explain to a customer.
Security
Tenant isolation on every request, encrypted credentials and a full audit trail.
Why it matters: A security story that stands up to questions.
Onboarding
Invite a tenant's admin to connect with one admin consent. Reports and dashboards fill from the first sync.
Why it matters: From invitation to first dashboard in minutes.
Plans
Standard, Professional and Enterprise, with trials and grace periods.
Why it matters: Start small and add areas as customers grow.
Languages
English, Arabic (right to left), German and French.
Why it matters: Reports and screens in your customer's language.
No feature matches that search.
Try a shorter word, such as "licence", "audit" or "backup".
See it with sample data
Open six sample tenants and click anything. Or tell us what you manage and we will walk you through it.
- 540ready-made reports
- 134management tasks in 11 areas
- 17assessment areas
- 16Ask AI question tools